EVALUATION.
A nominal fee is charged to perform an evaluation of the data recovery process.
This evaluation consists of diagnostic and bench tests on the corrupted media
to determine if data actually resides on the device, the extent of damage, the
probability of extraction of data files, and the length of time required to
perform the entire recovery attempt.
Most evaluations are performed in as little as 24 hours from receipt of the corrupted media. Once the evaluation is complete, our customer service department informs you of the results, and provides recommendations and a quotation for the recovery process. ONLY AFTER we have your approval to proceed, does the data recovery work begin.
RECOVERY. The recovery process
includes the reconstruction and extraction of data from your device. Depending
on the results of the evaluation, we may run virus sweeps and perform electrical
repairs. We then run our proprietary software to repair boot sectors, partitions,
and file allocation tables prior to preparing the data for extraction. Finally,
we extract, manipulate, and reconstruct the data and return it to you on your
choice of media.